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RESERVATIONS, TOURS AND HOURS
How do I make a reservation?
You can make a reservation:
• ONLINE – Click Here
• CALL – 530 342-WAGS (9247)
• IN PERSON – Stop by Wacky Wags from 9-11 am to 3 - 4 pm Monday - Friday
What do I need to make a reservation?
To make a reservation, you need the following:
• Credit Card on file — If you book online, a specialist will follow up with you directly.
• Current Vaccination Documentation – Must be submitted to Wacky Wags at least THREE days prior to check-in during Non-Holiday periods and TEN days prior to Holiday periods (click here for vaccine requirements)
First Time Guest Documents:
• Click 1 dog, 2 dogs, or 3 dogs for Downloads then go to your download folder.
• Email them to: firstname.lastname@example.org, or bring them in on the day of your appointment.
• Submit by fax: Chico – (530) 820-1910
• Walk in: Wacky Wags, 2145 Park Ave. Ste. 12, Chico, CA
What if I need to cancel my reservation?
You may cancel your reservation for no charge up to 48 hours before your arrival date.
Please note that we will assess a fee of 50% of your boarding stay if you must cancel less than 48 hours of your arrival date. If you made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card.
Can I take a tour?
YES! We encourage you to take a tour at Wacky Wags from 9 am – 11 am or 3 – 4 pm, Monday - Friday. Click here to inquire about a tour.
We are all inclusive!
Here at Wacky Wags we do things a little differently when it comes to over night boarding. We are all inclusive. You don't need to purchase a full day, a half day, a 60 minute playtime or a 30 minute playtime, because playtime is all day long. There is no extra charge for bathroom breaks because bathroom breaks are all day long. No extra charge for administering medication, no extra charge for tummy rubs, and so on and so on. This is what makes us different and a great vacation destination for your dog. You pay one price and you get it all. Come see the difference we think your going to love it.
What are your hours of operation?
Wacky Wags is staffed 7 am to 6 pm, 365 days a year.
Monday — Friday: Open 7 am to 12 pm, 2 pm to 6 pm.
We are closed to the public Monday through Friday from 12 – 2 pm.
Saturdays: (closed to the public).
Sundays: Open 3 - 5 pm.
Which vaccines are required for my DOG in order to stay at a Wacky Wags?
Owners will be required to provide proof of current vaccinations (Bordetella, Rabies, DHPP and K9-Flu H3N2 & H3N8). If expired or has never been given the Bordetella must be administered at least 10 days prior to coming. The K9 Flu vaccine is a two part series if it has never been given. Flea and heartworm preventatives are encouraged but not required. This should be discussed with your veterinarian. You or your veterinarian office can easily fax these to: Wacky Wags (530) 820-1910.
Why does Wacky Wags require the Bordetella vaccination to be administered 10 days prior to arrival to check-in if it has expired or has never been administered?
Our 10 day policy ensures that guests with little or no immunity have not been exposed accidentally and infected with an illness while visiting their veterinarian to get vaccinated. While seemingly stringent, this innovative approach to disease management has helped greatly reduce the occurrence of canine cough at Wacky Wags.
Can my dog catch an illness while staying and playing at Wacky Wags?
Yes, there is always a risk of catching an illness while your pet is socializing with other dogs. This could happen at dog parks, veterinarian facilities, dog daycare facilities, dog boarding facilities, pet stores, training classes and anywhere dogs go to socialize.
Here at Wacky Wags we do require the vaccines as mentioned above, however there is no guarantee that your pet will not come down with an illness. We do everything we can here at Wacky Wags to try and prevent illnesses from occurring.
What do I bring with my dog on day of arrival?
You may bring a leash, collar and any toys or treats they may enjoy – as long as they fit in a one gallon size Ziploc bag. If your dog requires any non-inject-able medication, please provide at check in with the original container, if possible. If you plan to bring your dog’s food from home, please bring food in 1 gallon size Ziploc bags or smaller. We do not allow any food containers from home or original food packaging. We function as full-service pet hotel and therefore, do provide the comforts of home with our premium pet bedding. For arrival and departure times click here.
What is included in the boarding rate for my DOG?
For our canine guests, each room includes: comfortable bedding, blankets, water and feed bowls. Presidential Suite enjoys twin size bed, color t.v. Guests that qualify for daycare will enjoy, at no extra charge, all day play in our supervised all day play areas. Wacky Wags offers grain free, no GMO's, no by-products, has Omega 3 and 6, and single ingredient food for $3 per meal; or, alternatively, you may bring your pet’s personal food from home. If you plan to bring your dog’s food from home, please bring food in 1 gallon size Ziploc bags or smaller. We do not allow any food containers from home or original food packaging. Our staff will prepare your pet’s food as he/she likes it – hot or cold. Our staff can also administer any non-inject able medications. For more information on boarding see our boarding page here.
What is boarding with daycare?
Boarding with daycare means the pet has past our temperament test and is able to socialize with other guests while boarding at Wacky Wags.
Do we accept all breeds at Wacky Wags?
No, for the safety of all animals and associates, we cannot accept dogs of the classification, wolves/wolf hybrids or mixed breeds that have the appearance or characteristics of one of these breeds. We do not accept any breeds that display aggression to humans or other animals.
My female dog is in heat. Will you still accept her at a Wacky Wags?
No, we do not accept any dogs that are still intact. Male or Female.
Do you accept intact dogs at Wacky Wags for boarding?
No. All dogs must be over 8 months of age, spade or neutered and passed our temperament test.
Yes. Wacky Wags can give medication at no extra charge. Wacky Wags does not issue inject-able medications while your pet is in our care.
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